Xtravirt’s detailed strategy and roadmap help achieve a higher level of business process maturity

The Customer

Rated amongst the world’s best, this science-based university has a reputation for excellence in teaching and research. With over 14,000 full-time students from 126 countries, the university supports its staff and students with a modern and efficient ICT infrastructure.

The Situation

  • Require an in-depth IT functionality review as current IT strategy had lapsed
  • Develop ICT delivery infrastructure assessment to identify causes of a reduced quality of experience
  • Produce comprehensive analysis covering employees, IT processes and technology
  • Provide recommendations for improvements and a roadmap for transformation

Our Approach

  • Current and future state analysis highlighting key process features including workshops, employee interaction and the application of best practices
  • Formulation of a target operating model, utilising industry methodologies
  • Overview of high-level benefits to be achieved and improvements to be made
  • Methodical analysis to validate a transformation roadmap, satisfying all requirements

Outcomes Achieved

  • Current and future state analysis highlighting key process features including workshops, employee interaction and the application of best practices
  • Formulation of a target operating model, utilising industry methodologies
  • Overview of high-level benefits to be achieved and improvements to be made
  • Methodical analysis to validate a transformation roadmap, satisfying all requirements