Mapping a clear path forward for leading University - Xtravirt

Xtravirt’s detailed strategy and roadmap help achieve a higher level of business process maturity

Challenge

  • Require an in-depth IT functionality review as current IT strategy had lapsed
  • Develop ICT delivery infrastructure assessment to identify causes of a reduced quality of experience
  • Produce comprehensive analysis covering employees, IT processes and technology
  • Provide recommendations for improvements and a roadmap for transformation

Solution

  • Current and future state analysis highlighting key process features including workshops, employee interaction and the application of best practices
  • Formulation of a target operating model, utilising industry methodologies
  • Overview of high-level benefits to be achieved and improvements to be made
  • Methodical analysis to validate a transformation roadmap, satisfying all requirements

Result

  • Detailed recommendations for growth through business relationship management, clearly defining roles and training improvement programmes
  • Target operating model and transformation plan to break down actions and activities into five clear phases
  • Validated foundation and roadmap to successfully transition to an improved business proved model

The Customer

Rated amongst the world's best, this science-based university has a reputation for excellence in teaching and research. With over 14,000 full-time students from 126 countries, the university supports its staff and students with a modern and efficient ICT infrastructure.

The Customer

Rated amongst the world's best, this science-based university has a reputation for excellence in teaching and research. With over 14,000 full-time students from 126 countries, the university supports its staff and students with a modern and efficient ICT infrastructure.

At a glance

Challenge

  • Require an in-depth IT functionality review as current IT strategy had lapsed
  • Develop ICT delivery infrastructure assessment to identify causes of a reduced quality of experience
  • Produce comprehensive analysis covering employees, IT processes and technology
  • Provide recommendations for improvements and a roadmap for transformation

Solution

  • Current and future state analysis highlighting key process features including workshops, employee interaction and the application of best practices
  • Formulation of a target operating model, utilising industry methodologies
  • Overview of high-level benefits to be achieved and improvements to be made
  • Methodical analysis to validate a transformation roadmap, satisfying all requirements

Result

  • Detailed recommendations for growth through business relationship management, clearly defining roles and training improvement programmes
  • Target operating model and transformation plan to break down actions and activities into five clear phases
  • Validated foundation and roadmap to successfully transition to an improved business proved model


Date Published: 22nd July 2016
Date Modified: 19th March 2019
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