Expanding their solution portfolio drives great results for customers

The Customer

Neptune (acquired by Empowered SMS in 2014) is one of the UK’s leading Unified Communications specialists, offering cutting edge services within digital workplace solutions and managed services.

The Situation

  • Recent expansion of services portfolio to include Microsoft Unified Communications Solutions led to a requirement for an on-premise, enterprise-grade solution
  • Existing infrastructure management services to be transformed

Our Approach

  • Captured customer requirements through workshops
  • Created roadmap of technology options and proposed a specific scenario to transform to their target Microsoft solution
  • Designed and built new Microsoft Hyper-V physical server environment
  • Designed concept Microsoft IaaS private cloud platform for internal production
  • Migrated infrastructure management and file services to new environment

Outcomes Achieved

  • 53% saving on file storage
  • Physical footprint of Neptune’s data centre was optimised
  • Greater efficiencies and agility in internal planning and collaboration
  • Improved showcase for Neptune sales team to generate new business
  • Successful transition to new consolidated platform from end of life platform